Industrial Solutions Engineer
Help industrial customers implement TrendOps and deliver data consulting projects, from understanding the workflow to configuring, integrating and supporting the solution.
The role
Work directly with customers to define data requirements, connect and validate sources, configure the solution and help users put it to work. Take a defined assignment through delivery, with the founder involved in product and architecture decisions. You can take a defined customer problem and work through it independently, without significant day-to-day management.
What you may be doing
- Run customer onboarding and technical discovery, and understand the operational and business workflows behind the data
- Connect and validate industrial and enterprise data sources, including historians, SQL databases and APIs
- Configure TrendOps hierarchies, tags, dashboards, calculations and data structures
- Troubleshoot data quality, connectivity, configuration and application issues
- Help customers get data into Excel, Power BI and other tools
- Support proof-of-concept projects, train customers and write implementation documentation
- Turn customer requirements into clear product or development requirements for the founder and our AI-assisted development workflow
Essential
- Comfortable speaking directly with customers
- Strong technical troubleshooting skills
- Understands how industrial organizations use operational data
- Works independently with limited supervision
- Explains technical concepts clearly to technical and non-technical people
- Learns a new SaaS platform quickly and documents their work well
- Pragmatic, and at home in an entrepreneurial environment where processes keep evolving
Helpful experience
- Industrial historians
- Time-series data
- SQL / PostgreSQL
- REST APIs & web services
- MQTT
- OPC / OPC UA
- Power BI
- Excel
- Azure or other cloud platforms
- SAP or other enterprise data sources
- Data integration & ETL
You do not need to be a full-stack developer. Some scripting is useful, but understanding industrial data and solving customer problems matters more. No single vendor or tool is mandatory; broad industrial experience counts. We’re particularly interested in people with experience in oil and gas, energy, pipelines, petrochemicals, manufacturing or utilities.
How to apply
Send your CV or LinkedIn profile, a short example of relevant work and your general availability. Include the role title in the subject line. If the work was confidential, a redacted description or a short explanation is fine.